Lokalise Messages for Zendesk

Make your agents fluent in 100+ languages with real-time translation for Zendesk Support and Chat.


Automatically translate customer support conversations in Zendesk whenever you get inbound messages in a language your agents don’t speak

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    Multilingual support in 100+ languages

    Hire agents based on technical skills and improve your operations while delighting customers in their native languages.

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    Smooth global expansion

    Don’t let language disrupt your support operations when expanding into new markets.

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    Improve operational efficiency

    Get insights into support KPIs per language so you can better manage global customer experiences.

Lokalise Messages allows agents to communicate in 100+ languages without ever leaving Zendesk


AI-powered neural machine translation

Real-time machine translation of Zendesk support tickets in 100+ languages, powered by artificial intelligence.


Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.



Full visibility of customer service interactions per language with a language stats dashboard and metrics.



Accurate translation of your industry and company terminology with customized glossary entries.

The preferred real-time support translation plugin of 1000+ customers

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How Lokalise Messages for Zendesk works


Learn more about multilingual customer support

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    How to integrate multilingual live chat into your customer support workflow

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    The importance of speaking your customers' language

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    Multilingual support: how to localize support documentation

70% of users say they feel more loyal to companies that provide support in their native language. Why wait?

Try Lokalise Messages for free or let us show you how it works.

See Lokalise in action

Book a 30-minute demo to see how Lokalise can automate your localization and translation workflows.

Trusted by 3000+ global companies

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