Make your agents fluent in 100+ languages with real-time translation for Zendesk Support and Chat.
Lokalise Messages for Zendesk
Automatically translate customer support conversations in Zendesk whenever you get inbound messages in a language your agents don’t speak
Hire agents based on technical skills and improve your operations while delighting customers in their native languages.
Don’t let language disrupt your support operations when expanding into new markets.
Get insights into support KPIs per language so you can better manage global customer experiences.
Lokalise Messages allows agents to communicate in 100+ languages without ever leaving Zendesk
AI-powered neural machine translation
Real-time machine translation of Zendesk support tickets in 100+ languages, powered by artificial intelligence.
Automatically detects customers’ languages and routes conversations to native agents.
Full visibility of customer service interactions per language with a language stats dashboard and metrics.
Accurate translation of your industry and company terminology with customized glossary entries.
The preferred real-time support translation plugin of 1000+ customers
How Lokalise Messages for Zendesk works
Learn more about multilingual customer support
How to integrate multilingual live chat into your customer support workflow
The importance of speaking your customers' language
Multilingual support: how to localize support documentation
70% of users say they feel more loyal to companies that provide support in their native language. Why wait?
Try Lokalise Messages for free or let us show you how it works.