Real-time chat and support ticket translation for multilingual support
Support your customers in their native language instantly and accurately, on the tools you already use — only with Lokalise Messages.
Support your customers in their native language instantly and accurately, on the tools you already use — only with Lokalise Messages.
Use Lokalise Messages and translate conversations between customers and agents in real-time.
Lokalise Messages allows you to offer multilingual customer support directly in the tools you already use. Translate live chat, social messaging apps, and support tickets in real-time to give customers a personalized experience.
Lokalise Messages automatically detects the language of the conversation and instantly translates it into your base language using a neural machine translation engine.
Agents' responses are auto-translated to the customer’s native language with a simple command.
Lokalise Messages allows you to offer multilingual customer support directly in the tools you already use. Translate live chat, social messaging apps, and support tickets in real-time to give customers a personalized experience.
Leverage AI-powered, two-way translation of live chats and support tickets to serve your global customers, no matter what agents are available.
Provide multilingual customer support and excel in your service level, average handle time, and customer satisfaction targets.
Get time back to recruit customer service specialists and letLokalise Messages be the language expertise.
Machine translation of support tickets and chat conversations in 100+ languages, powered by artificial intelligence.
Lokalise Messages helped us speed up average time to reply by 76% in B2B conversations and save 25% of our hiring budget.
Launch Lokalise Messages and provide support forcustomers in any market.