Last Updated: April 29, 2020
1. What are Cookies?
When you interact with our Platform, we strive to make that experience easy and meaningful. When you come to Lokalise Website, our web server sends a cookie or cookies to your computer. Cookies are files that web browsers place on a computer’s hard drive and help us with things like understanding how users and visitors use a website, remembering a user’s login details, and storing website preferences.
2. What cookies do Lokalise use
|Essential Cookies||Essential cookies are necessary for the basic functionality of the Platform. These cookies are a website’s basic form of memory, used to store the preferences selected by our Users. As the name implies, they are essential to the Platform’s functionality and cannot be disabled by Users. For example, an essential cookie may be used to prevent a User from having to log in each time they visit a new Website page in the same session.|
Performance and Functional Cookies
|These cookies allow us to remember the user's preferences and provide some additional services through the Platform (for example, keeping you logged in). These cookies are not absolutely required for the operation of the Platform but make the Platform more convenient to use. For example, without these cookies, certain functionalities (like videos) may become unavailable.|
Analytical and Customization Cookies
|These cookies allow us to track a User’s activity on the Website, count the number of visitors, measure session durations and similar parameters, collect information about search queries and text the User enters when using our Website, in order to optimize the Website and improve its operation.|
3. How does Lokalise deal with data collected through cookies
If you visit our Website for the first time, a cookies consent message is the first message you are likely to see and this prompts you to the fact that cookies are used and active on our Website. In most cases we ask you about your consent to install cookies. This does not apply only to the strictly required cookies which are, for example, technical cookies.
We also use the services of Google Analytics when installing cookies and using data collected through them. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. Using Google Analytics we can see what content is popular on our Website and this helps us give you more of the things you enjoy reading and watching. We use Google AdWords code to see which pages helped lead our site visitors to fill out forms on our website. This allows us to make better use of our paid search budget. We use remarketing codes to log when visitors view specific pages, allowing us to provide targeted advertising in the future.
Thus, we also may transfer such data to Google LLC and its Affiliates which is a group of companies residing in the USA. They adhere to the requirements of the EU-U.S. Privacy Shield. In order to control collection of data for analytical purposes by the Google Analytics service, please visit the following web page: Google Analytics Opt-Out Page.
4. Can you withdraw your consent and turn off the cookies?
Your web browser may allow you to change your cookie preferences, including deleting and disabling Lokalise cookies. Please consult the help section of your web browser or follow the links below to understand your options, but please note that if you choose to disable cookies, some features of our Website, Platform or Services may not operate as intended.
5. Table of Cookies
The cookies we commonly use are listed below. This list is not exhaustive, but describes the main reasons we typically set cookies.
|Lokalise||app.lokalise.com||Essential||Identifies user.||1 month|
|PHPSESSID||app.lokalise.com||Essential||Identifies user session.||1 month|
|cookie_policy||.lokalise.com||Essential||Stores the user's cookie consent state for the current domain.||1 year|
|cookie_stats||.lokalise.com||Essential||Stores the user's Analytics cookie consent state for the current domain.||1 year|
|csrf_token||app.lokalise.com||Essential||Provides XSS protection.||Session|
|is_chatopen||app.lokalise.com||Functional||Determines the chat status.||2 months|
|pplp_*||lokalise.com||Functional||Determines latest scroll position in the project.||1 week|
|intercom-id-zz604pon||.lokalise.co||Essential||Intercom cookie. Provides (in context) support for Lokalise visitors and clients.||1 week|
|_hjid||.lokalise.com||Analytics||Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to maintain the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.||1 year|
|_hjIncludedInSample||.lokalise.com||Analytics||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||1 year|
|nQ_cookieId||.lokalise.com||Analytics||Albacross cookie. Used to identify user.||1 year|
|nQ_visitId||.lokalise.com||Analytics||Albacross cookie. Used to identify user session.||1 year|
|nQ_cookieId||lokalise.com||Analytics||Albacross cookie. Used to identify user.||1 year|
|_ga_cid||.lokalise.com||Analytics||First party cookie. Used to register backend events for users.||1 week|
|_ga||.lokalise.com||Analytics||Google Analytics cookies. Used to distinguish users.||2 years|
|_gid||.lokalise.com||Analytics||Google Analytics cookies. Used to distinguish users.||1 day|
|fr||.facebook.com||Analytics||Facebook cookie. Used to distinguish users||3 months|