Use Lokalise Messages for Intercom and translate conversations between customers and agents in real time.
Lokalise Messages for Intercom
Deliver great customer experiences, no matter where your customers are or what languages they speak
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Localize customer service in real time
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Delight your customers by consistently serving them in their native language, all while improving your CSAT and NPS.
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Ensure smooth global expansion
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Don’t let language disrupt your customer support operation when serving a whole new audience.
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Make smarter, data-driven decisions
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Analyze insights on contact volume per language, and make smarter hiring decisions.
No need to speak every language – because we do
AI-powered neural machine translation
Real-time machine translation of Intercom tickets and chat text in 100+ languages, powered by artificial intelligence.
Language-based routing
Automatically detects customers’ languages and routes conversations to native agents.
Analytics
Full visibility of customer service interactions per language with a language stats dashboard and metrics.
Glossary
Accurate translation of your industry and company terminology with customized glossary entries.
The preferred real-time multilingual support integration of 1000+ customers
How Lokalise Messages for Intercom works
Learn more about about multilingual customer support
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Live demo
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Live Demo: Lokalise Messages for Intercom
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Blog
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How to integrate multilingual live chat into your customer support workflow
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Blog
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The importance of speaking your customers' language
75% of consumers are more likely to repeat a purchase if customer care is in their native language. Why wait?
Try Lokalise Messages for free or let us show you how it works.