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Lokalise Messages for Intercom

Use Lokalise Messages for Intercom 
and translate conversations between customers and agents in real time.

Deliver great customer experiences, 
no matter where your customers are or what languages they speak

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    Localize customer service in real time

    Delight your customers by consistently serving them in their native language, all while improving your CSAT and NPS.

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    Ensure smooth global expansion

    Don’t let language disrupt your customer support operation when serving a whole new audience.

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    Make smarter, data-driven decisions

    Analyze insights on contact volume per language, and make smarter hiring decisions.

No need to speak every language – because we do

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AI-powered neural
 machine translation

Real-time machine translation of Intercom tickets and chat text in 100+ languages, powered by artificial intelligence.

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Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.

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Analytics

Full visibility of customer service interactions per language with a language stats dashboard and metrics.

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Glossary

Accurate translation of your industry and company terminology with customized glossary entries.

The preferred real-time multilingual support integration of 1000+ customers

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How Lokalise Messages for Intercom works

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Learn more about about multilingual customer support

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    Live demo

    Live Demo: Lokalise Messages for Intercom

  • Lokalise_messages_Multilingual_live_chat
    Blog

    How to integrate multilingual live chat into your customer support workflow

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    Blog

    The importance of speaking your customers' language

75% of consumers are more likely to repeat a purchase if customer care is in their native language. Why wait?

Try Lokalise Messages for free or let us show you how it works.