Lokalise Messages for Zendesk

Make your agents fluent in 100+ languages with real-time translation for Zendesk Support and Chat.


Automatically translate customer support conversations in Zendesk whenever you get inbound messages in a language your agents don’t speak

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    Multilingual support in 100+ languages

    Hire agents based on technical skills and improve your operations while delighting customers in their native languages.

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    Smooth global expansion

    Don’t let language disrupt your support operations when expanding into new markets.

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    Improve operational efficiency

    Get insights into support KPIs per language so you can better manage global customer experiences.

Lokalise Messages allows agents to communicate in 100+ languages without ever leaving Zendesk


AI-powered neural machine translation

Real-time machine translation of Zendesk support tickets in 100+ languages, powered by artificial intelligence.


Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.



Full visibility of customer service interactions per language with a language stats dashboard and metrics.



Accurate translation of your industry and company terminology with customized glossary entries.

The preferred real-time support translation plugin of 1000+ customers

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How Lokalise Messages for Zendesk works


Learn more about multilingual customer support

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    How to integrate multilingual live chat into your customer support workflow

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    The importance of speaking your customers' language

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    Multilingual support: how to localize support documentation

70% of users say they feel more loyal to companies that provide support in their native language. Why wait?

Try Lokalise Messages for free or let us show you how it works.