Talk to your customers in their native language instantly and accurately
Communicate with your customers in their language with Lokalise Messages. Use real-time translation to instantly translate live chat and support tickets on Intercom, Zendesk, HubSpot and more.
Real-time live chat translation and localization made easy
Equip your agents with a real-time translator that helps manage any interaction on any available channel, in 100+ languages.
Scale your customer support
Keep your operations scalable and hire based on expertise. Use machine translation plug-in to serve your global customers, no matter what agents are available.
Ensure minimal disruption for your agents
Maintain your existing processes and tools. Lokalise Messages works directly on the tools your agents are most familiar with.
"With Lokalise Messages, being able to chat with and provide support to our users in their native language, in real-time, at all times is game-changing. Doubly so, given the urgent nature of most requests."
Jacob Palmer,
International Growth Manager at Doxy.me
Lokalise Messages features
AI-powered machine translation
Real-time machine translation of tickets and chat text in 100+ languages, powered by artificial intelligence.
Glossary
Accurate translation of your industry and company terminology with customized glossary entries.
Analytics
Full visibility of customer service interactions per language with a language stats dashboard and metrics.
Language-based routing
Automatically detects customers’ languages and routes conversations to native agents.
We tested top 10 AI translation tools so you don’t have to
Can AI translation tools really replace human translators? The debate around AI vs human translation is ongoing. Not quite, but they can still save you tons of time and effort. At Lokalise, we tested the top ten AI translation tools to find out which ones are worth your attention. If you’re wondering what is AI translation, it refers to the use of
Read more We tested top 10 AI translation tools so you don’t have to
Translate HTML code: How to translate HTML into different languages with examples
In the previous articles we have seen how to internationalize jquery i18n, Angular, and Vue applications. However, one might still ask: “How can I translate HTML?”, “Is there an HTML translator application?” and the answer is yes! So, in this article, I will explain how to get started on translating HTML code into different languages using Lokalise: a simple yet very powerf
Read more Translate HTML code: How to translate HTML into different languages with examples
XLIFF files translation with Lokalise online editor
In this tutorial, we are going to cover the XLIFF file format that is utilized to store translations for various systems and technologies, an essential aspect of translation management system. We will learn how XLIFF files are structured, which is vital for software in
Read more XLIFF files translation with Lokalise online editor
Ready for real-time customer support translation
Install Lokalise Messages and provide support for customers in any market.