Real-time support translation

Talk to your customers in their native language instantly and accurately

Communicate with your customers in their language with Lokalise Messages. Use real-time translation to instantly translate live chat and support tickets on Intercom, Zendesk, HubSpot and more.

 

Get started for free · No credit card required

Real-time live chat translation and localization made easy

Equip your agents with a real-time translator that helps manage any interaction on any available channel, in 100+ languages.

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Scale your customer support

Keep your operations scalable and hire based on expertise. Use machine translation plug-in to serve your global customers, no matter what agents are available.

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Ensure minimal disruption for your agents

Maintain your existing processes and tools. Lokalise Messages works directly on the tools your agents are most familiar with.

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"With Lokalise Messages, being able to chat with and provide support to our users in their native language, in real-time, at all times is game-changing. Doubly so, given the urgent nature of most requests."

Jacob Palmer,

International Growth Manager at Doxy.me

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Lokalise Messages features

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AI-powered machine translation

Real-time machine translation of tickets and chat text in 100+ languages, powered by artificial intelligence.

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Glossary

Accurate translation of your industry and company terminology with customized glossary entries.

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Analytics

Full visibility of customer service interactions per language with a language stats dashboard and metrics.

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Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.

Lokalise Messages integrations

LM for Intercom

Lokalise Messages for 
Intercom

Install it free on Intercom

Learn more

LM for Hubspot

Lokalise Messages for
HubSpot

Install it free on Hubspot

Learn more

LM for Zendesk Chat

Lokalise Messages for Zendesk Chat

Install it free on Zendesk

Learn more

LM for Dixa

Lokalise Messages for Dixa

Install it free on Dixa

Learn more

LM for Gorgias

Lokalise Messages for Gorgias

Install it free on Gorgias

Learn more

LM for Front

Lokalise Messages for Front

Install it free on Front

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Best translation tools

We tested top 10 AI translation tools so you don’t have to

Can AI translation tools really replace human translators? The debate around AI vs human translation is ongoing. Not quite, but they can still save you tons of time and effort. At Lokalise, we tested the top ten AI translation tools to find out which ones are worth your attention. If you’re wondering what is AI translation, it refers to the use of

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lokalise_html

Translate HTML code: How to translate HTML into different languages with examples

In the previous articles we have seen how to internationalize jquery i18n, Angular, and Vue applications. However, one might still ask: “How can I translate HTML?”, “Is there an HTML translator application?” and the answer is yes! So, in this article, I will explain how to get started on translating HTML code into different languages using Lokalise: a simple yet very powerf

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XLIFF

XLIFF files translation with Lokalise online editor

In this tutorial, we are going to cover the XLIFF file format that is utilized to store translations for various systems and technologies, an essential aspect of translation management system. We will learn how XLIFF files are structured, which is vital for software in

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Ready for real-time customer support translation

 

Install Lokalise Messages and provide support for customers in any market.