Make your agents fluent in 100+ languages with real-time translation for Zendesk Support and Chat.
Lokalise Messages for Zendesk
Automatically translate customer support conversations in Zendesk whenever you get inbound messages in a language your agents don’t speak
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Multilingual support in 100+ languages
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Hire agents based on technical skills and improve your operations while delighting customers in their native languages.
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Smooth global expansion
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Don’t let language disrupt your support operations when expanding into new markets.
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Improve operational efficiency
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Get insights into support KPIs per language so you can better manage global customer experiences.
Lokalise Messages allows agents to communicate in 100+ languages without ever leaving Zendesk
AI-powered neural machine translation
Real-time machine translation of Zendesk support tickets in 100+ languages, powered by artificial intelligence.
Language-based routing
Automatically detects customers’ languages and routes conversations to native agents.
Analytics
Full visibility of customer service interactions per language with a language stats dashboard and metrics.
Glossary
Accurate translation of your industry and company terminology with customized glossary entries.
The preferred real-time support translation plugin of 1000+ customers
How Lokalise Messages for Zendesk works
70% of users say they feel more loyal to companies that provide support in their native language. Why wait?
Try Lokalise Messages for free or let us show you how it works.