
Translate your help center articles into different languages and keep all versions in proper sync.
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Connect

Link
articles, sections, and collections in Intercom to a Lokalise project

Translate
any new or updated content

Export
translated content back to Intercom
A single “source of truth” for your translations
Collaborate with your team, external translators, and other outsourced partners on all translation projects, on one platform. Successfully integrate it with your other tools. By centralizing your localization efforts, a team or whole company can maintain translation consistency, increase productivity, deliver faster across all languages, as well as re-use language resources, thus reducing associated translation costs.
Automate the process & manage it conveniently
Import articles, sections, and collections from Intercom to Lokalise and start working on translations immediately. Assign tasks to relevant translators or reviewers. Monitor the progress & activity of a project, coordinate tasks, leave comments, and more. When the translations are done, export them back to Intercom in just a couple of clicks. By taking advantage of the integration, you will phase out routine manual tasks like copy/pasting content or sending files and notifications back and forth.
Cutting-edge features for increased efficiency
Gain access to advanced TMS features including a wide spectrum of QA checks, translation memories, glossaries, machine translations, in-context editors, and so on. Moreover, you can connect Lokalise with your other tools and set up even more sophisticated workflows. These include GitHub, GitLab, Figma, Slack, Jira, Asana, and Trello to name a few.
Are changes made in Lokalise automatically synced with Intercom?
No, they are only synced when you export the content back to Intercom.
Does my article need to be public in order for me to link it with Lokalise?
No, you can link any content regardless of its status.
Can I select what content needs to be imported?
Yes, you can select what items are imported to Lokalise after you link them.
What type of content can I import from Intercom?
You can import collections, sections, and articles.
What permissions do I need to import/export content between Intercom and Lokalise?
You need to be a project admin with manage settings permissions.
Get a live customized demo and let us show you how the Lokalise + Intercom Articles integration can improve your localization workflow.

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