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Lokalise Messages for Drift

Break into new markets and watch conversion rates grow with a real-time chat translation integration

Get started for free · No credit card required

Keep the conversation flowing in any language for a customer experience that feels effortless

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Localize conversations in real time

Decrease friction and help people understand the value of your product in their native language

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Ensure smooth global expansion

Keep conversion and customer satisfaction rates on track as you expand to new markets

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Make smarter, data-driven decisions

Understand the most desired languages with our dashboard, and make smarter expansion decisions

No need to speak every language – because we do

AI-powered neural machine translation

Built-in machine translation automatically translates incoming and outgoing messages into your and your customers’ native languages.

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Analytics dashboard

See the volume of interactions by language in a dashboard.

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Glossary

Accurate translation of your industry and company terminology with customized glossary entries.

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The preferred real-time multilingual support integration of 1000+ customers

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How Lokalise Messages for Drift works

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Learn more about multilingual customer support
 

Try Lokalise Messages for free or let us show you how it works.

An icon representing multilingual customer support links to customers from different language markets

The ecommerce guide to multilingual customer support

Shoppers from around the world are visiting your ecommerce store. But when a customer in France has a question about sizing, they're met with a reply in English they can barely understand. Their excitement quickly turns to frustration and they abandon their cart. This is the cost of not offering multilingual customer support. As a business owner, nothing stings more than watching a potential sale slip away simply because of a

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multilingual-support

Multilingual support: Why it matters & how to get it right

Need to support customers in different languages? That’s multilingual support in a nutshell. It’s about helping people in their language, whether through customer service, product interfaces, or documentation. The quality of your customer support can turn into your key differentiator on the market. Businesses that get it right find it easier to build trust, increase loyalty, and expand globally. This guide will show you what multilingual support is, why it’s crucial, and how to

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Ecommerce localization benefits

Why having a multilingual store is beneficial for your ecommerce business

It’s uncomfortable walking into a shop where the signs are in a language you don’t understand and no one speaks your language. It’s the same when browsing products online. Customers won’t feel welcome and, likely, they won’t stick around (let alone buy something). To grow your international ecommerce business, you always have

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70% of customers feel more loyal to companies that provide support in their native language. Why wait?

 

Try Lokalise Messages for free or let us show you how it works.