Lokalise for Intercom: Intercom Localization & Translation

Deliver great customer experiences, no matter where your customers are or what languages they speak

Localize customer service in real time
Delight your customers by consistently serving them in their native language, all while improving your CSAT and NPS.
Ensure smooth global expansion
Don’t let language disrupt your customer support operation when serving a whole new audience.
Make smarter, data-driven decisions
Analyze insights on contact volume per language, and make smarter hiring decisions.

No need to speak every language – because we do

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AI-powered neural machine translation

Real-time machine translation of Intercom tickets and chat text in 100+ languages, powered by artificial intelligence.

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Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.

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Analytics

Full visibility of customer service interactions per language with a language stats dashboard and metrics.

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Glossary

Accurate translation of your industry and company terminology with customized glossary entries.

The preferred real-time multilingual support integration of 1000+ customers

How Lokalise Messages for Intercom works

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Learn more about about multilingual customer support

Try Lokalise Messages for free or let us show you how it works.

75% of consumers are more likely to repeat a purchase if customer care is in their native language. Why wait?

Try Lokalise Messages for free or let us show you how it works.

Install free on Intercom Book a demo