Turn customer support teams multilingual with automatic two-way translations in Zendesk Support.
Lokalise Messages for Zendesk Support
Translate support conversations in Zendesk in any language your agent's don't speak
Hire agents based on technical skills while still delighting customers in their native languages.
Don’t let language disrupt your support operations when expanding into new markets.
Get insights into support KPIs per language so you can better manage global customer experiences.
Communicate in 100+ languages without ever leaving Zendesk, in real-time
AI-powered neural machine translation
Real-time machine translation of Zendesk support tickets in 100+ languages, powered by artificial intelligence.
Full visibility of customer service interactions per language with a language stats dashboard and metrics.
Accurate translation of your industry and company terminology with customized glossary entries.
Language-based routing - *Coming soon*
Automatically detects customers’ languages and routes conversations to native agents.
The preferred multilingual support integration of 1000+ customers
How Lokalise Messages for Zendesk works
Learn more about multilingual customer support
How to integrate multilingual live chat into your customer support workflow
Multilingual support: how to localize support documentation
The importance of speaking your customers' language
70% of customers feel more loyal to companies that provide support in their native language. Why wait?
Try Lokalise Messages for free or let us show you how it works.