Lokalise vs Smartling

Scale localization 

without seat limits or vendor lock-in

Smartling's seat-based pricing and bundled vendors make scaling expensive. Lokalise gives you transparent usage-based pricing, unlimited translator seats and content storage, and the freedom to choose your translation partners.

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Lokalise is loved by localization teams at 3000+ global companies

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Why customers choose Lokalise over Smartling

Lokalise removes the cost, workflow, and lock-in frustrations Smartling users talk about the most.

Lokalise

Smartling

Pricing

Flexible pricing based on usage, not seats

Unpredictable cost, seat-based pricing, bundled vendors

Free plan

Translator seats

Unlimited

Limited

Content storage

Unlimited hosted words

Limited hosted words

AI translation in all plans

AI translation capabilities

  • Powered by Gen AI (Claude, GPT)

  • Context-aware

  • AI scoring built-in

  • Legacy MT

  • Limited generative AI

Flexible Workflows

Simple and customizable, with automation out of the box

Rigid workflows, 10+ steps, heavy setup

Intuitive UI & UX

Designed for non-technical teams

Complex, steep learning curve

Ease of use (out of 10)

9.0 on G2

8.7 on G2

Free live chat

<2 min response time

Limited support and behind paywalls

Quality of support (out of 10)

9.6 on G2

9.1 on G2

Ease of migration

Very easy. No lock-in

Hard. Vendor lock-in.

No hidden costs

Transparent and fair pricing as you scale

Smartling charges per seat for everyone, adds fees for each language you launch, and locks priority support behind premium tiers.
Lokalise gives you unlimited standard access, transparent usage-based pricing, and support that’s included. Want predictable costs as you scale?

feature box unlimited hosted words

Lokalise’s value-driven pricing

The Smartling pricing trap

Unlimited users on every plan

Per-seat charges for every user, even occasional contributors

Unlimited content storage on paid plans

Bundled translation services with no opt-out

Usage-based pricing—pay only for what you translate

Priority support locked behind premium tiers

Freedom to choose your translation vendors

Don’t get locked-in by Smartling

At Lokalise, we believe translations belong to you. Export anything, anytime.

We let you export your translation memories and glossaries with 1 click

No restrictions, no paywall, no proprietary format traps

Get in touch

 

Switching from Smartling? We migrate projects for you.

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Users usually experience migration issues with Smartling

 

"They make it very difficult to migrate away from. They really do lock you in. Even trying to get an export of your translation memory is really hard from Smartling."

 

Localization Manager

Enterprise (5000+ emp)

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Automation out of the box

Automation without the developer bottleneck

Smartling's automation requires developer setup and maintenance. Lokalise gives non-technical teams the power to build, customize, and manage their own workflows without waiting around.

 

Set up automation (no code required):

Automate file imports/exports from GitHub, Figma, or your CMS

Trigger translation, QA, and review tasks automatically

Build custom workflows per team, content type, or brand

Use pre-built templates or create your own in minutes

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Simpler, more intuitive UI than Smartling

 

"I did feel like Lokalise had one of the much better UIs when it came to just navigating the whole platform."

Product Manager

Mid-market (501-1000 emp)

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Industry-leading support

Support that actually responds (in under 2 minutes)

Why pay extra for fast support? Lokalise customers get fast responses as standard.

 

Get the most from Lokalise with:

24/7 live chat support

Expert troubleshooting and quick resolution

Average response time under 2 minutes

Clear and comprehensive documentation

Fast onboarding and migration assistance

Dedicated Customer Success Manager on Enterprise plans

feature box support
AI without the buzz

Modern generative AI that cuts review costs and speeds up delivery

Smartling positions itself as 'AI-first' but relies on legacy machine translation engines. Lokalise uses modern generative AI (GPT, Claude) with context-aware learning to deliver human translation quality at machine speed.

 

Lokalise's AI advantage:

An intelligent system picks the best AI engine for each translation

Context-aware AI translation for on-brand content

Automatic quality scoring reduces human review by up to 90%

AI translation included on all plans

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Compare Lokalise and Smartling yourself

Sign up for a free 14-day Lokalise trial. No credit card required.


See why over 3000 companies choose us over Smartling.

Disclaimer

All product names, logos, and brands are the property of their respective owners. All company, product, and service names used in this web page are for identification purposes only. The use of these names, logos, and brands does not imply endorsement. The comparative information published on this webpage (a) is solely to permit consumers to compare goods or services for informational purposes, (b) has no intention to endorse Lokalise products and services over any third-party products and services, (c) is without representation or warranty of any kind. The information provided on this web page is based on facts and quotes obtained from existing customers and publicly available sources as of February 1, 2025, and may be subject to change. To report corrections, please contact Lokalise at hello@lokalise.com.

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